top of page
FOCUS (icon).png

Terms & Conditions

Introduction

By using this website, purchasing products, or booking services through Fresh Focus Therapy, you agree to the following Terms & Conditions.

Services
Fresh Focus Therapy provides:

  • Downloadable hypnotherapy audio sessions

  • Online 1:1 hypnotherapy sessions

  • Free confidence resources and educational content

All services are intended to support wellbeing, confidence and mindset development.
Medical Disclaimer
Hypnotherapy is not a substitute for medical, psychiatric or emergency care.
Results vary between individuals, and no guarantees are made regarding outcomes.
If you have concerns regarding your mental or physical health, please seek advice from an appropriate medical professional.
Suitability
Hypnotherapy may not be suitable for some individuals or medical conditions, including psychosis, schizophrenia or epilepsy.
By purchasing services or booking sessions, you confirm that the information you provide is accurate and complete.
Fresh Focus Therapy reserves the right to decline services where appropriate.
Audio Downloads
All downloadable products are for personal use only.
You may not:

  • copy

  • reproduce

  • distribute

  • share

  • resell

  • or modify

any audio recordings, worksheets or accompanying materials without written permission.
Unauthorised sharing or distribution may result in further action.
Safe Use of Audio Sessions
Audio recordings must only be listened to in a safe environment where your full attention is not required.
Do not listen whilst:

  • driving

  • operating machinery

  • riding

  • or undertaking any activity requiring concentration


Payments & Refunds
Due to the digital nature of downloadable products, refunds are not normally offered once files have been accessed or downloaded.
For 1:1 sessions, cancellation or rescheduling terms may apply and will be communicated at the time of booking.
Intellectual Property
All website content, downloads, branding, written materials and audio recordings remain the intellectual property of Fresh Focus Therapy unless otherwise stated.
Limitation of Liability
Fresh Focus Therapy is not liable for any direct or indirect loss, injury or damages arising from the use of this website, products or services.
Users remain responsible for their own wellbeing, decisions and actions.
Changes to These Terms
Fresh Focus Therapy reserves the right to update these Terms & Conditions and Privacy Policy at any time.
Updated versions will be published on this website.

Privacy Policy

Introduction
Fresh Focus Therapy is committed to protecting your privacy and handling your personal information responsibly.This policy explains how your information is collected, used and stored when you use this website, purchase products, or contact us.

What Information We Collect

We may collect:

  • Your name and contact details

  • Information submitted through contact forms

  • Purchase and transaction information

  • Email address for downloadable products or newsletters

  • Information you voluntarily provide during enquiries or sessions

We may also collect anonymous website usage data through cookies and analytics tools.

How Your Information Is Used
Your information may be used to:

  • Respond to enquiries

  • Deliver purchased products or services

  • Arrange and manage appointments

  • Send relevant updates or emails (if you opt in)

  • Improve website performance and user experience

Your information will never be sold or shared with third parties for marketing purposes.

Email Marketing
If you choose to join the mailing list or download free resources, you may receive occasional emails related to rider confidence, hypnotherapy services, resources or updates.
You can unsubscribe at any time using the link included in emails.

Data Storage & Security
Reasonable steps are taken to keep your personal information secure and protected from unauthorised access.
However, no online transmission or storage system can be guaranteed to be completely secure.

Cookies
This website may use cookies and analytics tools to help improve website functionality and understand how visitors use the site.
You can disable cookies through your browser settings if preferred.

Your Rights
You have the right to:

  • Request access to your personal data

  • Request corrections to inaccurate information

  • Request deletion of your information where appropriate

  • Withdraw consent for marketing communications

To make a request, please contact us directly.

Contact
If you have any questions about this Privacy Policy or how your data is handled, please get in touch via the Contact page.

bottom of page